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emergency plumbing

If you’ve got an urgent leak, or issues with your plumbing that have become an emergency, then you may want to know how to prepare for the visit. There are a few useful things you can do to help streamline the process for your plumber. These can help get the problem fixed as fast as possible.

When there’s water entering your home, time is of the essence. So we recommend following these steps to ensure a speedy process.

What You’ll Need:

  • A phone
  • A key to the property
  • Knowledge of the water main location


An emergency callout is often accompanied by a callout fee. Additionally, you will be charged for the necessary work. However, all these prices are variable, to anticipate the cost we advise discussing this with your emergency plumbing services.

Step One: Access

First and foremost, you should ensure access to the property is made available as soon as your plumber arrives. They will need space and direction to the source of the problem in order to repair your emergency plumbing issue right away.

Step Two: Evacuation

It’s important to evacuate any residents and pets as soon as you can. The nature of an emergency plumbing callout means it’s a severe problem. This is often due to flooding or gas issues. In this case, safety is paramount.

Step Three: Water Mains

If possible, locating and switching off the water in anticipation of your plumber’s arrival is essential. In an emergency plumbing situation, you’ll likely be experiencing a major issue with your water, so being able to divert and prevent further damage is crucial.

Step Four: Neighbours

We recommend alerting your neighbours if necessary. Sometimes plumbing issues can affect those living around you, whether it’s flooding or a shared water main, it’s a good idea to let others know out of courtesy.

Step Five: Don’t Panic

Serious leaks, flooding, raw sewage, and gas issues can be very alarming. We understand that the potential cost of repairs and damage can leave you feeling uneasy. However, it’s important not to panic, and to act calm and fast to avoid any unnecessary stress and further damage.

Get In Touch With G4 Gas For Emergency Plumbing Services

Our tradesmen are fully qualified and Gas Safe registered to ensure any repairs they carry out on your property are to a high standard. We understand that time is of the essence when it comes to an emergency plumbing call-out, so we strive to arrive as soon as possible to minimize further damage and return your home back to working order.

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